top of page

About the ICP

The Infoesearch Internal Certification Program (ICP) is a structured in-house training and certification framework designed to strengthen employee skills, industry awareness, and professional growth. The program aligns with our commitment to continuous learning and operational excellence.

​

Program Objectives

  • Strengthen subject knowledge in Media Monitoring, Research, Analytics, and Localization.

  • Build operational consistency and accuracy through standardized internal assessments.

  • Create a clear career development pathway for all employees.

  • Ensure alignment with client requirements, service quality, and company values.

Program Levels

  • Foundation Level: Focus on process understanding, tools, and data accuracy.

  • Intermediate Level: Emphasizes analytical thinking, workflow management, and client communication.

  • Advanced Level: Covers leadership readiness, decision-making, and innovation in delivery.

Evaluation Process

  • Module-based assessments (MCQs, case studies, and practical tests).

  • Certification after achieving benchmark scores in performance and consistency.

  • Regular refresher sessions and continuous improvement tracking via the IES Training Portal.

Benefits

  • Recognized internally across all departments.

  • Provides eligibility for advanced roles and performance incentives.

  • Enhances confidence, professionalism, and domain expertise.

Advance Your Skills with Our Internal Certification Program (ICP)

Discover the transformative power of Infoesearch's internal certification program (ICP). Designed to build expertise and confidence, this program empowers employees through structured learning tailored to media, analytics, localisation, moderation, and operational excellence. By participating in the internal certification program, you'll not only enhance your skills but also align with industry standards and client expectations. Join us today to shape your professional future!

Internal Certification Program (ICP)

Building Future-Ready Professionals

The Internal Certification Program (ICP) at Infoesearch is a structured learning and assessment framework designed to upskill employees across media, analytics, and operations.
Each ICP module combines theory, case-based assignments, and performance evaluation to ensure measurable growth.

Receiving Award on Stage

Certification Tracks:

  • Media Monitoring Foundations
  • Media Analytics & Insights
  • Process Quality & Governance
  • Leadership Readiness
  • Client Communication & Reporting

Our Focus Areas

Employee Development & Training

We empower our employees through continuous learning opportunities designed to enhance both technical and soft skills.


Our programs include:

  • Induction & Onboarding Sessions for seamless integration into IES culture.

  • Skill Enhancement Workshops on media intelligence, analytics, and communication.

  • Internal Certificate Programs (ICP) for structured learning and professional certification.

  • Leadership and People Management Workshops for emerging leaders.

  • Performance Improvement Coaching to support employees in meeting their goals.

 

Each training module is carefully aligned to the company’s growth roadmap and employee career aspirations.

Talent Acquisition

Our hiring philosophy is simple:-

right people, right culture, right roles.

 

We focus on attracting, engaging, and retaining individuals who are passionate about innovation and teamwork.


The HR team at IES ensures:

  • Transparent and merit-based recruitment practices.

  • Strong collaboration between HR and business units for role alignment.

  • Inclusion of candidates from diverse academic and professional backgrounds.

  • Structured interview and assessment frameworks to evaluate both capability and culture fit.

 

Every hire at IES contributes to strengthening our shared vision of excellence and operational integrity.

HR Policy & Compliance

We uphold the highest standards of ethical conduct and compliance across all our operations.

 

Our HR policies are designed to ensure fairness, legal alignment, and employee well-being, covering:

  • Workplace Code of Conduct

  • Leave and Attendance Policy

  • Performance Appraisal & Reward Framework

  • Anti-Harassment and Workplace Safety Policy

  • Equal Opportunity and Non-Discrimination Policy

  • Confidentiality & Intellectual Property Guidelines

 

All employees are expected to understand and follow these policies to maintain a healthy, transparent, and compliant work environment.

bottom of page